ALL SALES ARE FINAL.
EXCEPTION: If you receive an item that is damaged or broken, please email us at returns@theartsybox.com and we will be happy to replace the damaged item for you. you must return the damaged item within 15 days from receiving the item.
Please make sure the shipping address is correct and not missing any information. If packages get shipped back to us due to an invalid address - we are not responsible to pay to have it re-shipped to the correct address.
Once we ship a package, if the tracking information says it has been delivered, we, unfortunately, are not responsible if the package is lost or stolen. Please reach out to us through and we can try and help with the claims process with the shipping carrier.
Due to the nature of purchasing from mostly handmade shops, all of your products are subject to change based upon availability. If one of the products in our boxes or single item is out of stock, we will replace it with a similar item of equal or greater value.
